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The Cluster Manager's Welcome,

Welcome to Ngā Manu Aroha Resource Teachers Learning and Behaviour (RTLB). We are a team of 26 itinerant RTLB serving the 30 schools and kura in Māngere/Ōtahuhu in Auckland New Zealand. We work alongside our MoE Learning Support practitioners. 

Our RTLB have strong expertise across a wide range of learning contexts including the transition from Early Childhood into school, primary, intermediate, secondary, integrated, kura, and special character schools; providing strategies and tools to support the inclusion of our mōkopuna in learning. 

Our focus in schools is on what works for one can be available to all with a strong focus on working with schools to strengthen their own systems for identifying and meeting mōkopuna additional needs. We work hard to respond flexibly and responsively so schools can rely on us being there collaborating and challenging each other to provide the best service possible. 

In 2021 our Practice Teams are working on great practice, building mōkopuna success through understanding He Pikorua the new Practice Framework we share with our MoE LS colleagues. Here  
‘Ko te Mōkopuna te Pu take o te kaupapa’ – The child is at the heart of the matter. 

We are passionate about our work and consider it a privilege to serve our communities in this role. 

Our cluster values underpin our work. As responsible professionals 

  • We demonstrate reliability, confidentiality, collaborations, good time management and transparency 

  • We are respectful of the diversity of cultures, ideas, beliefs, values, and space 

  • We relate to each other with trust, transparency, loyalty, clear communication and accept mistakes with the ability to agree to disagree 

We look forward to your engaging with us and working alongside you. 

Raymond Webb
​Cluster Manager

Our Service

Resource Teachers: Learning and Behaviour (RTLB) are funded to work together with teachers and schools to support the achievement of students in Years 1-10 with learning and/or behaviour difficulties. They have a particular focus on supporting Māori and Pasifika students and children and young people moving into state care. RTLB support and up-skill teachers to better meet the needs of students within an inclusive education system.

The Ministry of Education and other education services, agencies and organisations including the Resource Teachers: Learning and Behaviour (RTLB) service are available to work alongside schools and kura to provide learning support when it is needed. Support includes system-wide, targeted, or individual support so that mōkopuna with learning support needs, including disabilities, are welcome and where their achievement, progress, wellbeing, and participation is valued and supported. 


RTLB work with families/whānau, teachers and schools/kura and clusters of schools to help mōkopuna fulfil their learning potential when barriers they face exceed the support from general classroom education and related resources.   (See the Professional Practice Toolkit.)

We bring together knowledge and learning to nurture the well-being of mōkopuna so that everyone is included. He Pikorua Practice Framework… 

Our History
RTLB Logo.jfif

“Aroha Ki Nga Tamariki” –  Love to all children” 

Wharewera Koopu (Ngāti Awa, Whānau ā-Apanui) 


The tohu is based on the famous Māori proverb: 
He taonga rongonui, te aroha ki te tangata  
Goodwill towards others is a precious gift  

The tohu was based upon the following principles: 
· A koru design that was symbolic of Māori art form 
· A koru design that depicted ngā tamariki, ngā mātua and kaiako - All intertwined together in some way 
· A tohu that was uncomplicated and could easily be carved as a manaia if required and worn as a taonga 
· A tohu that could incorporate a Māori proverb that was relevant to the work of RTLB 
The Māori tohu shows two smaller figures (ngā tamariki) being embraced by two larger figures (ngā pākeke). 
Ngā pākeke represent kaiako and ngā mātua who are embracing, teaching and nurturing ngā tamariki. This is done under the umbrella of the RTLB’s guidance (note the umbrella shape). 
The tohu was purposely heart-shaped – Children are at the heart of the RTLB service. 
N.B: This tohu was originally designed and gifted to the NZRTLB Association by Wharewera Koopu (Ngāti Awa, Whānau ā-Apanui). Contributors to the development of He Urunga Tū – An Entrance to Engagement opted for this design to be at the centre of the framework as it was designed specifically to reflect our RTLB practice. 

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